Scheduled update of User Panel

  November 30, 2016

At 7th of December from 12:00 till 14:00 Warsaw time, we will be performing update of e24cloud User Panel, to provide new functionality. You may experience difficulties in logging into User Panel and using EC2-compatible API during this time. Virtual servers and object storage will not be affected. We’re sorry for the inconvenience.

New features that will be provided:
– Cloud-init based system templates
– Partner Program availability for all countries
– pro-forma invoice generation
– improved network utilization statistics for virtual machines and e24files
– UI improvements

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Scheduled maintenance of payment partner

We would like to inform you about maintenance work of one of our payment partners – PayU. It will take place on 18th of the October 2016 from 02:00 to 06:00 (CET) and 30th of October 2016 from 02:30 to 03:30 (CET). During the breaks you won’t be able to make payments using this channel.

We are sorry for the inconvenience.

Scheduled update of management software

At 30th of August, between 12:00 and 14:00 CET, we will be conducting maintenance and update of our virtualization orchestrator. This may cause temporary unavailability of web portal and API server. Your virtual servers, e24files and dns domains will not be affected. We’re sorry for any inconvenience.

e24files downtime

On Sunday August 7th between 02:30 and 10:00 we experienced simultaneous downtime of all termination backends for e24files.com. The cause for this is currently a subject of internal investigation. Currently all e24files services should be working properly. We apologize for any inconvenience.

Scheduled update of User Panel

At 2nd of August from 12:00 till 14:00 Warsaw time, we will be performing update of e24cloud User Panel, to improve its responsiveness and install new functionality. You may experience difficulties in logging into User Panel and using EC2-compatible API during this time. Virtual servers and object storage will not be affected. We’re sorry for the inconvenience.

New features that will be provided:
– beta version of REST API
– metadata editor for virtual machines

Scheduled maintenance of storage network

At 26th July, between 0:00 and 1:00 CET, our storage engineers will be conducting maintenance of our storage network in Poznan location. This may cause short disruptions of I/O access lasting no longer than 60 seconds.

We’re sorry for any inconvenience.
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Panel and API access problems (RESOLVED)

Due to network outage at 7:20, you could experience issues in accessing our Panel and API services. These issues were resolved by 9:30. Virtual machines and e24files were not affected. We apologize for any inconvenience.

15/06/2016 – Partial downtime of e24files.com

On Wednesday June 15th at 21:48, we experienced simultaneous downtime of all SSL termination backends for e24files.com. This rendered e24files.com unavailable via HTTPS protocol until midnight. We now believe that underlying cause has been identified and fixed. We apologize for any inconvenience.

Scheduled update of management software

At 31th of May 7th of June, between 12:00 and 14:00 CET, we will be conducting maintenance and update of our virtualization orchestrator. This may cause temporary unavailability of web portal and API server. Your virtual servers, e24files and dns domains will not be affected. We’re sorry for any inconvenience.

Update – 2016-05-25, 14:52 CET – The maintenance has been postponed to 7th of June.

Scheduled maintenance of network equipment

At 31st May, between 1:00 and 4:00 CET, our network engineers will be conducting maintenance on one of our edge routers in Poznan location. This may cause short disruptions of network traffic lasting no longer than 20 seconds.

We’re sorry for any inconvenience.

Scheduled maintenance of network hardware

At 14th April, between 3:00 and 4:00 CET, our network engineers will be conducting maintenance on one of our edge routers in Poznan location. This may cause short disruptions of network traffic lasting no longer than 20 seconds.

We’re sorry for any inconvenience.